At Gurkha Tools (accessible from www.gurkhatools.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Gurkha Tools and how we use it.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide it.

Account Information: When you register for an account to purchase digital goods, games, or software, we may ask for your contact information, including your name, email address, and phone number.

Transaction Data: We collect details necessary to process your “Balance Top-Ups” and digital key deliveries.

Communications: If you contact us directly via our official email (business@gurkhatools.com) or phone, we may receive additional information about you such as the contents of your message or any other information you choose to provide.

How We Use Your Information

We use the information we collect in various ways, including to:

  1. Provide and Deliver: Operate our marketplace and deliver digital keys, gift cards, and software directly to you.
  2. Customer Support: Respond to your inquiries and provide technical assistance.
  3. Improve Services: Understand and analyze how you use our website to develop new features and digital products.
  4. Fraud Prevention: Find and prevent fraudulent transactions to keep our marketplace secure.
  5. Marketing: Communicate with you for promotional purposes and updates (you may opt-out at any time).
Digital Goods & Third-Party Sharing

To facilitate the delivery of digital subscriptions and licenses:

Service Providers: We may share your email or name with third-party partners (such as game publishers or software providers) strictly when necessary to fulfill your specific purchase.

Payment Processors: We use secure third-party services to process payments. We do not store your full credit card or banking details on our servers.

Log Files & Cookies

Gurkha Tools follows a standard procedure of using log files and cookies.

Log Files: These log visitors when they visit websites. Information includes IP addresses, browser type, date/time stamps, and referring pages. This is not linked to personally identifiable information.

Cookies: We use cookies to store your preferences and optimize your experience on our platform, such as keeping you logged in or remembering your cart items.

Data Security

We have implemented physical and electronic safeguards to protect your personal information. However, please note that no method of transmission over the internet is 100% secure. We maintain your information only as long as a business need exists or as required by the laws of Nepal.

Online Privacy Policy Only

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Gurkha Tools. This policy is not applicable to any information collected offline.

Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us:

  • Company Name: Gurkha Tools
  • Address: Thali-05, Kathmandu, Nepal
  • Email: business@gurkhatools.com
  • Phone: +977 9840346797
  • Website: www.gurkhatools.com